Unable to submit templates

Incident Report for Engage

Resolved

The Incident has been resolved.

Posted Dec 28, 2023 - 15:06 UTC

Monitoring

Fix has been implemented. Currently monitoring the platform.

Posted Dec 28, 2023 - 14:54 UTC

Identified

The issue has been identified, and is being fixed.

Posted Dec 28, 2023 - 14:30 UTC

Update

The issue is being investigated.

Posted Dec 28, 2023 - 13:26 UTC

Investigating

We are currently facing an issue while submitting templates. We are working on fixing it ASAP.

Posted Dec 28, 2023 - 11:20 UTC

This incident affected: Sinch Engage - Detailed Services (Platform) and Sinch Engage.