All Systems Operational

Uptime over the past 90 days. View historical uptime.
Sinch Engage Operational
90 days ago
99.96 % uptime
Today
Chatlayer Operational
90 days ago
100.0 % uptime
Today
Sinch Engage - Detailed Services Operational
Platform Operational
Campaigns Operational
Chatbot Operational
Conversations Operational
Channel - Facebook Messenger Operational
Channel - WhatsApp Operational
Channel - Telegram Operational
Channel - Instagram Operational
Channel - Viber bot Operational
Channel - Webchat Operational
Channel - Apple Messages for Business Operational
Customer Properties Operational
Chatlayer - Detailed Services Operational
Chatlayer App Operational
Chatlayer Bot Engine Operational
Chatlayer Webhook API Operational
Chatlayer NLP Operational
Chatlayer Voice Engine Operational
Chatlayer Integrations - Infrastructure Operational
Chatlayer Integrations - Salesforce Operational
Chatlayer Integrations - Sinch ContactPro Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 9, 2025

No incidents reported today.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025
Engage WhatsApp Templates Currently Unavailable
Resolved - This incident has been resolved.
Nov 27, 12:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 27, 12:28 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 27, 12:22 UTC
Investigating - We are currently experiencing an issue in Engage where WhatsApp templates are unavailable. As a result, WhatsApp template messages cannot be sent at this time.
Our team is actively investigating the root cause and working to restore full functionality.
Nov 27, 12:20 UTC
Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

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