WhatsApp outbound messages not arriving to customers
Incident Report for Engage
Resolved
This Incident has been solved.
Posted Oct 31, 2023 - 16:36 UTC
Identified
Some WhatsApp outbound messages did not arrive to the customers. We are have resolved the issue and now trying to resend the messages that did not arrive.
Posted Oct 31, 2023 - 15:50 UTC
This incident affected: Sinch Engage and Sinch Engage - Detailed Services (Channel - WhatsApp).