Partially Degraded Service

Uptime over the past 90 days. View historical uptime.
Sinch Engage Operational
90 days ago
100.0 % uptime
Today
Chatlayer Operational
90 days ago
100.0 % uptime
Today
Sinch Engage - Detailed Services Degraded Performance
Platform Operational
Campaigns Operational
Chatbot Operational
Conversations Operational
Channel - Facebook Messenger Operational
Channel - WhatsApp Operational
Channel - Telegram Operational
Channel - Instagram Operational
Channel - Viber bot Operational
Channel - Webchat Operational
Channel - Apple Messages for Business Operational
Customer Properties Degraded Performance
Chatlayer - Detailed Services Operational
Chatlayer App Operational
Chatlayer Bot Engine Operational
Chatlayer Webhook API Operational
Chatlayer NLP Operational
Chatlayer Voice Engine Operational
Chatlayer Integrations - Infrastructure Operational
Chatlayer Integrations - Salesforce Operational
Chatlayer Integrations - Sinch ContactPro Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Campaign Sending Failure
Resolved - This incident has been resolved.
Mar 27, 14:51 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 27, 13:38 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 27, 13:25 UTC
Update - We are continuing to investigate this issue.
Mar 27, 12:33 UTC
Investigating - Users are experiencing an error when attempting to send campaigns.

Our team is actively investigating the root cause of this issue. We will provide further updates as we progress towards a resolution.
Mar 27, 12:15 UTC
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

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